Last December’s Executive Order on Transforming Federal Customer Experience called on federal agencies to reinvent their service delivery “in a...
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Customer Experience
When COVID-19 shut down the country, federal government agencies expedited digital transformation changes to overcome the unique challenges presented by...
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Over the last five years, the Technology Modernization Fund (TMF) has enabled the evolution of federal agencies and their ability...
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When developing applications for delivering federal services, there can be tensions between designing for a user-focused or security-focused experience. Given...
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Even as cloud computing, automation, and artificial intelligence became common features in IT systems, the federal government was using systems...
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Meet Advana: How the Department of Defense Solved its Data Interoperability Challenges
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Agencies Face Challenges in Identity Verification: Part 1 of the No Identity Left Behind Podcast
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Private Wireless Networks Support the Department of Defense’s Evolving Mission
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Building Effective Disaster Response Through Better Communication and Collaboration
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How the Navy and Marine Corps Will Benefit from NGEN-SMIT
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