Federal government agencies continue to struggle with effectively managing the mountains of data that they collect and store. Just because that data is captured ‘somewhere’ does not mean that the…

As the coronavirus crisis continues, many public sector agencies have to adopt greater teleworking initiatives than ever before to continue to meet their missions and deliver citizen services. But has…

Digital transformation and a better ability to harness the power of public sector data has been on the to-do list for government agencies for a while now, with initiatives like…

When compared to the business world, a far lower percentage of federal employees were authorized to telework prior to COVID-19, but social distancing policies are forcing them to work from…

Federal agencies are enjoying a golden era of IT. Well, sort of. The flexibility and opportunities that have come about as agencies have moved to the cloud and adopted as-a-Service…

As the coronavirus continues to spread, many government agencies are implementing telework policies for the majority of their employees, but this isn’t always the case for contact center workers. With…

Government systems, especially at the state and local level, are more at risk from cyber attacks than ever. And federal agencies aren’t immune either as HHS recently learned. More than…

As the coronavirus continues to spread, healthcare organizations and federal agencies are using smartphones, tablets, and hotspots to mobilize their workforces. From pop-up triage facilities for COVID-19 treatment to federal…

Every federal agency is—or certainly should be—familiar with the National Institute of Standards and Technology (NIST) and its security compliance framework. Agencies should also be highly familiar with NIST compliance…

Connected technologies power today’s world. From IoT enabled healthcare devices to imaging tools power by machine learning, the healthcare industry is increasingly relying on connected technologies to deliver better patient…