Federal network edge infrastructure is expanding, creating a more efficient and effective government but also inviting opportunities for novel and varied cyber threats. Artificial intelligence, cloud, remote access,
Customer experience (CX) has evolved from a service initiative to a strategic priority as citizens expect government services to match the speed and ease of the digital experiences they encounter every day. Agencies are focused
The rapid transformation artificial intelligence (AI) is driving in both healthcare and government services has created new opportunities for federal agencies to address pressing health challenges. With
Federal agencies are embarking on a new phase of customer experience (CX) transformation, with the federal contact center becoming a critical hub for mission delivery. In a recent
Two federal agencies carry an enormous responsibility for delivering healthcare services. The VA and DoW are the largest providers of healthcare services in the United States but more
In fiscal year 2025, the federal government spent $7.01 trillion, and by February, spending in fiscal year 2026 was already close to $2 trillion— up $33