Federal agencies are under growing pressure to manage an unprecedented volume of Freedom of Information Act (FOIA) requests while navigating increasingly complex data sources, limited staffing, and rising expectations for transparency and accountability.
In a recent webinar hosted by the Digital Government Institute, Casepoint experts explore how agencies can modernize FOIA operations by adopting modern, end-to-end FOIA platforms that integrate intake, review, redaction, release, and reporting into a single, secure workflow — helping agencies respond more efficiently while maintaining the transparency and defensibility that successful FOIA programs require.
The discussion highlights how AI-powered tools such as reading room assistants, request-writing tools, and intelligent intake capabilities can help agencies reduce unnecessary submissions, improve request quality, identify duplicate requests, and streamline workflows before they reach FOIA professionals. The webinar also examines how AI can accelerate downstream tasks such as search, document summarization, review, redaction, and reporting while keeping humans firmly in control of decision-making.
Beyond the technology itself, the discussion explores the principles agencies should use when evaluating AI-enabled FOIA solutions, including security, governance, auditability, and defensibility.