As state governments consider how best to support workers, including work-life balance and improved access to healthcare, many are discovering the benefits of paid family and medical leave (PFML) programs for individuals, employers, and states. Data from states with active programs have demonstrated their efficacy and necessity, showing reductions in employee bankruptcy and employer costs, increased participation in the workforce, and decreased usage of other state benefits such as unemployment insurance and SNAP. Well-run PFML programs that provide access to consistent, accurate, and timely paid time off during key life events deliver cost savings to states and measurable benefits to workers and their families.
“Realizing these benefits requires the right technology,” said Admira Makas, Paid Family and Medical Leave subject matter expert at TCS – Tata Consultancy Services. “Technology that is purpose-built for PFML can help states achieve faster implementation, ensure portability, and provide a consumer-grade customer experience.”
With a cloud-based, perpetually adaptive infrastructure and emerging technologies such as AI and automation—all tailored to meet PFML program requirements—states can assure solvency and affordability of programs that provide reliable services to constituents and enable staff to succeed.
