Fueled by changes in priorities developed during the pandemic, the Great Resignation has impacted all industries to varying degrees. Public and private sector employees are demanding better treatment and more flexibility. If they’re not receiving it, many are choosing to move on to the next opportunity. “Low pay, a lack of opportunities for advancement and feeling disrespected at work are the top reasons why Americans quit their jobs last year,” according to a recent Pew Research Center study.
In general, even for those who aren’t quitting immediately, satisfaction is down overall. Employees surveyed for this year’s Best Places to Work in the Federal Government reported a significant decline in satisfaction and engagement, largely because of feelings about returning to work, work-life balance, and pay dissatisfaction. Federal agencies must look to create unified employee experiences that connect people and places to support and satisfy their workforce, helping to ensure the retention of the most valuable talent.
Digitize Workflows
Federal agencies looking to improve employee satisfaction are starting by enhancing and modernizing workflows to focus on providing the support employees need to feel successful and connected wherever they are. The advent of unified digital platforms is transforming how workers can complete their jobs, streamlining many outdated manual processes. For example, employees are able to reserve rooms, order supplies, report maintenance issues, and request cleaning in a singular digital platform. This reduces back-end complexity, alleviating frustrations and minimizing the chance of human error. Digitizing these types of tasks on one single, online platform is more efficient and easier for employees to access from anywhere.
Create an Online Office Hub
In today’s hybrid work environment one of the biggest assets for agencies is the creation of unified work networks that connect employees across departments regardless of location. As remote work has transformed how people work, agencies continue to embrace more hybrid opportunities, keeping workers connected and focused on the mission is essential. Frontline workers and other employees in positions that cannot be remote still seek flexibility in their work environment. Technological advances have created platforms that allow agents flexible scheduling practices like variable start times and the ability to view shift duration and coordinate swaps. These tools all contribute to the creation of a more flexible organization through the support and satisfaction of employees.
In navigating this new work world, federal agencies are recognizing that staying agile is essential to mission success. Employees who are supported, appreciated, and given the tools to accomplish their tasks are more satisfied and efficient. This has remained true regardless of all the changes over the past few years. Progressive solutions, like enhanced workflows and flexible scheduling platforms, that support a hybrid workforce are helping the federal government avoid the worst effects of the Great Resignation. Learn more about how unified employee experiences can help your team focus on what matters most to the mission below.
