The Department of Veterans Affairs has emerged from a period of harsh criticism around their IT modernization efforts to become one of the leaders in the field.
Recently on the Government Matters Tech Leadership Series, Bill James, Principal Deputy Assistant Secretary at the Department of Veterans Affairs, Charles Worthington, Chief Technology Officer at the Department of Veterans Affairs, and Chris Borneman, Chief Technology Officer at Software AG Government Solutions talked with host, Francis Rose, about the progress the agency has made and what’s still to come.
One thing was clear from the conversation though that neither Borneman, Worthington, or Bell views what’s happening at the Department of Veterans Affairs now – be it the roll-out of the new cloud-based electronic healthcare record system or the “DevOps” approach to service delivery – is actually IT modernization. “IT modernization is a misnomer,” Worthington stated boldly at the beginning of the panel. and this sentiment was echoed by Borneman a few minutes later when he said: “shifting from IT Modernization to Modernization…enables [agencies] to get the most bang for their buck.”
Want to find out why the language of IT modernization is out at the VA and why thinking about modernization gets a better return on investment?
Click on the video to find out.