It has been a year since the executive order to transform federal customer experiences was announced. In that time, federal ...

The Biden Administration’s Executive Order (EO) to Transform Federal Customer Experience and Service Delivery to Rebuild Trust in Government prompted ...

As the nation’s tax collector, the Internal Revenue Service (IRS) isn’t a beloved institution for most of its constituents after ...

Even as cloud computing, automation, and artificial intelligence became common features in IT systems, the federal government was using systems ...

In this data-driven age, a top concern for many federal agencies is finding a way to put their copious amounts ...

When a former senior IRS executive says the federal government’s most pressing priority is managing risk, agencies and contractors alike ...

Government Technology Insider curates news about a variety of topics related to the IT challenges facing government agencies. In this ...

In this week’s roundup we take a look at how different agencies are handling ever-present threats to citizen and government ...

This article was authored and contributed by John Sellers, Vice President, Federal, at Lancope.   At the end of last ...

Pentagon researchers are getting ready to wage counterattacks to cripple distributed denial of service (DDoS) attacks that plague not only ...