A Human-Centered Mindset Helps Improve CX and Service Delivery
Since the release of the Executive Order to transform federal customer experiences, agencies have been motivated to invest in websites, ...
Since the release of the Executive Order to transform federal customer experiences, agencies have been motivated to invest in websites, ...
Data is one of the most powerful tools that a government agency can use to significantly improve modernization efforts, service ...
The Technology Modernization Fund (TMF) was created to provide agencies with the resources they need to modernize their services to ...
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