How Government Can Build Trust by Optimizing Customer Experiences
Delivering excellent customer experiences is a priority for federal agencies as they look to build trust in government. What can ...
Tag: CMS
Healthcare Modernization Is a Marathon, Not a Sprint for U.S. Department of Health and Human Services
In a recent article from Future Healthcare Today, our colleagues explored how the U.S. Department of Health and Human Services ...
Centers for Medicare and Medicaid Invests in Improving Health Outcomes and Customer Experience
As a result of an increased volume of claims appeals, the Centers for Medicare and Medicaid Services (CMS) had to ...
Streamlining Complex Independent Medical Review Processes
COVID-19 challenged the Centers for Medicare and Medicaid Services (CMS) and its reputation for advancing health equity, expanding coverage, streamlining ...
Connecting Medicaid and Healthcare Organizations through Data
Medicaid organizations are continuing to strive for better patient experience and healthcare. Data allows these organizations to drive better outcomes ...
Ransomware Attacks on the Rise: What Does this Mean for the VA?
Government agencies like the Department of Veterans Affairs (VA) and Centers for Medicare and Medicaid Services (CMS) house large amounts ...
How the VA and CMS are Improving the Patient Experience
The Department of Veterans and Centers for Medicare and Medicaid are working hard to improve the patient experience for their ...
Behind the Scenes of the IT Revolution for Civilian Agencies
Civilian agencies deliver critical services to citizens each and every day. From healthcare services via Medicare and Medicaid (CMS) to ...
PODCAST: Building a Self-Service Agency Infrastructure Using Platform as a Service
Jason Adolf, Industry Practice Lead - Federal, Appian The federal government is often under fire for how services are delivered ...
Federal News Roundup: Cloud Offers Agencies Cost and Network Control
Cost control, flexibility, better constituent service delivery and the ability to maintain control of a network are just some of ...
Strategic Communications Group is a digital media company that helps business-to-business marketers drive customer demand through content marketing, content syndication, and lead identification.
Strategic Communications Group offers analytics, content marketing, and lead identification services. Interested?
Contact us!