Thanks to advances in mobile technologies, there is a new world emerging where citizens can play an active role in enhancing the quality of services that city and local governments offer.  For example, new apps can help citizens provide feedback to government with regards to potholes in the roads to even being able to track a possum in a trashcan.

These are some of the key insights from a recent Federal Technology Insider podcast with Nate Rushfinn, Principal Enterprise Architect at CA Technologies, who discusses this new landscape of citizen innovation.  Be sure to listen to the full interview below.