Madonna once sang about being a ‘Material Girl’ but if she rewrote the song today she may instead classify herself as a ‘Mobility Girl’. In today’s wirelessly connected society, not a day goes by for most when a smartphone, tablet or other device isn’t used to communicate, share information, or simply provide entertainment.
Mobile technologies, though, not only play an important role in supporting consumer and business applications but can also help transform government IT.
A recent white paper from HP explains how a government service delivery model incorporating mobile technologies has the potential to increase productivity, reduce costs, and change how society works, lives, and interacts with government agencies. The adoption of such an approach presents tremendous opportunities but offers several challenges – particularly for public-facing organizations.
A mobile government (m-government) must employ operational strategies that optimize the use of mobile technologies which support employee process automation, citizen services delivery, and business models that ‘do more with less’, the white paper notes.
Read more about key mobile trends in government and methodologies for IT application development, testing, monitoring, and the management needed to create a transformed m-government that provides secure and intelligent mobile services.