According to a recent survey from Center for Digital Government, government agencies must focus on three core areas to effectively meet their missions moving forward: technology and process modernization, applying more data-driven approaches, and transforming the public sector workforce. However, between shrinking budgets, organizational resistance to change, and legacy technology, those adjustments to further digital transformation efforts can be a tall order. And now, there’s a heightened sense of urgency as agencies are under pressure to expand remote work capabilities.
The speed with which government agencies are adopting new technologies should be as much of a priority as the technologies themselves. CIO at the Department of State Stuart McGuigan shared this sentiment at the recent AFCEA Monthly Breakfast Webinar in April, stating “At the end of this period [we will] formally look at what we call the cost of delay … [Right now] we don’t measure the costs of every day that we delay making a decision, getting new features and functionality out into the world.” The ability to expedite the decision-making process and, in turn, the integration of new technologies is extremely valuable in today’s public sector.
These lessons being learned at the federal level are arguably even more important for state and local government agencies, given the prevalence of their mission and direct impact on local communities during the pandemic. In a recent Government Technology webinar aptly titled “Three Steps for Accelerating your Digital Transformation,” technology experts from Amazon Web Services (AWS) and Infor shared their insights about the steps government agencies need to be taking to fast-track their digital transformation efforts. Hardik Bhatt, Leader, Digital Government & Transportation, U.S. State & Local Governments at AWS, and Bob Benstead, Industry & Solution Strategy Director at Infor, joined Moderator and Senior Fellow for Center Digital Government Otto Doll in a discussion that digs into these challenges and expectations across the public sector.
Bhatt and Benstead also touched on considerations for digital transformation prior to any technology purchases, tips for ramping up staff on cloud modernization efforts, and important considerations for your journey to the cloud as a government agency.
You can watch the full webinar on-demand here and learn about the three crucial steps government agencies must take to accelerate their digital transformation initiatives.