Today, many cloud solutions seem to check every box an agency looks for in a solution. But how can you ensure the cloud solution your agency chooses will deliver on its promise? According to Oracle experts, here are the five attributes to help guide your cloud migration journey:
- Planning and Assessment
- Optimization and Evolution
First, you need to evaluate your agency and its cloud strategy. When moving to the cloud, you should develop a strategy based on business drivers, where the cloud can successfully deliver solutions for immediate benefit. For example, your agency may not have the resources to secure an application, but with a cloud solution, security is achievable.
Planning and Assessment
Through portfolio discovery, you are able to assess your agency’s use of applications, identify obsolete applications, and focus on optimizing remaining applications. After initial assessment, you can plan how your agency will build on integration points between applications.
When it comes to implementing a cloud solution your agency needs to be prepared to develop and understand the right skill sets, performance expectations, manual vs. automated transition, and a phased or big-bang approach to transition. Leaders will also evaluate whether service level agreements are provided by the cloud vendor, how to validate a successful migration, understand disaster recovery options, and know whether your agency uses a solution-driven, management approach vs. a traditional requirements-driven approach.
These steps are important to consider throughout the cloud migration process to ensure a successful result.
One advantage of moving to the cloud is that you can simplify operations processes. This allows agency workers to focus their attention and skills on higher-value projects. Migration operations not only include leveraging specific sets of skills, but also influencing how your cloud vendor will assist in continuity of the operations. One example to ask your cloud vendor: does it offer additional services including Infrastructure-as-a-Service or Platform-as-a-Service.
Optimization and Evolution
important question to ask when it comes to optimizing your cloud solution is whether the feedback loop within the organization is effective in delivering customer insights early and often. This can be done with an integrated, multichannel enterprise feedback solution that captures the important customer insights. This is critical to ensure the best customer experience and high satisfaction.
By following these steps you can expect the cloud solution – and vendor — to fully support your agency’s needs. Working with trusted partners almost always paves the way toward a successful cloud migration.
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