The amount of data agencies generate each day is making it difficult for agencies to process. Agencies are looking to...

Robotic Process Automation (RPA) is getting a lot of attention as agencies look to modernize quickly and build in digital...

With the volume of data being generated increasing on a daily basis, it’s becoming difficult for agencies to move and...

At the border, interoperability is the key to keeping people connected. From interagency communications to agency-to-agency connectivity, the situational awareness...

From phishing emails targeting employees to hackers looking to gain sensitive data, there’s a wide-range of areas that need to...

Robotic Process Automation (RPA) is changing the way that the public sector works. By automating tasks throughout agencies, RPA is...

Last March when the COVID-19 pandemic first swept the U.S., the federal government had to rapidly adapt to remote working...

During the peak of the COVID-19 pandemic, mobile connection became a necessity for federal agencies. In the past year, many...

Threat levels for cyberattacks continue to increase as federal agencies integrate technologies such as machine learning, artificial intelligence, and 5G....

It’s clear the pandemic changed how government contact centers work. For one, remote work has now become the new norm...