With an ever-growing list of info sec threats against citizen data and national intelligence are the old ways of combating cyber threats still effective? What about AI and machine learning?
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When it comes to delivering citizen services, many agencies receive a failing grade. CSRA’s Same Capone talks about how to improve customer experience (CX) for federal agencies.
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When a federal agency awards a contract there’s always the possibility, despite due diligence and extensive review process, that the delivery of a mission-critical service could be compromised by a…
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Digital Transformation
PODCAST: Building a Self-Service Agency Infrastructure Using Platform as a Service
The federal government is often under fire for how services are delivered to citizens. From stories of hours-long wait times on the phone or in-person, to the herculean efforts required…
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Digital Transformation
PODCAST: Getting a Head Start on IT Modernization using Platform as a Service
With federal agencies eagerly anticipating the passage of the Modernizing Government Technology Act (MGT Act) CIOs and their teams are beginning to research and plan their IT modernization efforts. However,…
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This week, senior level decision makers from all branches of the military have descended on Augusta, GA, for this year’s TechNet Conference. This AFCEA-sponsored event brings together military IT leaders…
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