In response to the stresses of a changing workplace, government agencies are eager to improve employee experience by mitigating the impacts of burnout on productivity, retention, and revenue. While these directives might come from leadership, in most organizations, the onus of maintaining a healthy and productive work environment falls to human resources (HR).
For agencies to improve service delivery and offer their employees the same high-quality experience as customers, easy-to-use tools, workflows, and technology to support these services are crucial. A human capital management (HCM) system that is cloud-based, built on human-centered design principles, and leverages AI and automation will empower HR teams to accomplish more and deliver better service while still offering employees human interaction and a seamless, personalized experience. “With a modern HCM system like Oracle HCM, HR teams can make more hard and soft benefits, like compensation, recognition, and professional development, available to employees while reducing the time and resources it takes to deliver those benefits,” said Alex Smith, HCM Industry Executive Director, Government and Education at Oracle.
With the right tools in place, HR teams can attract, hire, retain, and maintain talent, support workforce administration, and optimize workforce management more quickly and effectively. “Improving employee management and engagement drives improvements throughout the agency,” said Glenn Roth, Sr. Director, Finance and Administration, Oracle Government Solutions, US Public Services at TCS – Tata Consultancy Services. “A more motivated and productive workforce is better equipped to deliver on the mission.” A modern HCM solution empowers HR to make more informed decisions, build a skilled workforce, and retain valued employees, enabling agencies to achieve mission objectives.
